have been purchasing multiple products over the years for both my dogs, and I can confidently say that the customer service is second to none. The team is incredibly easy to contact, and they respond quickly and with genuine care. Every time I have called or emailed, the staff members have all been amazing and genuinely want to help. They always go above and beyond to resolve it. Whether troubleshooting a problem or offering guidance on product use, they are always patient, knowledgeable, and ready to help.